Exclusive Membership
399pet VIP — Select Players Special Rewards for
The more you play, the more you gain. Every bet in the 399pet VIP Program moves you closer to exclusive bonuses, a dedicated manager, and premium privileges.
The more you play, the more you gain. Every bet in the 399pet VIP Program moves you closer to exclusive bonuses, a dedicated manager, and premium privileges.
Many online casinos claim to have a loyalty program, but when you actually use it, the benefits turn out to be minimal. At 399pet, we do things differently. The VIP system is simple — the more you play, the more points you earn, and those points determine your next tier.
Benefits increase at every tier — cashback rates go up, withdrawal limits rise, and bonus offers get better. Most notably, when you reach the Diamond tier, you're assigned a personal account manager who is dedicated solely to you.
Upgrades in the 399pet VIP Program are automatic — no separate application needed. Your total wagers are calculated each month, and your tier is assigned based on your eligibility. Points start accumulating from the very first day you open your account — no separate registration required.
Slots, Live Casino, and Sports Betting all count toward your VIP points — though point rates may vary by game category.
Bronze to Diamond — every tier brings something new
Every bet you place at 399pet adds to your points balance. Generally, you earn 1 VIP point for every BDT 100 wagered, though the rate varies slightly by game type. Slots offer the highest points rate, Live Casino sits in the middle, and Sports Betting earns a little less.
Your accumulated points can be used in two ways. First, points can be converted directly into cash — once you reach a certain threshold, they are added to your account as bonus balance. Second, your monthly points total determines your VIP tier. More points means a higher tier — that's the core rule.
| Game Category | Points Rate | Example (BDT 1000) |
|---|---|---|
| Slot Games | 10 Points | 10 Points |
| Live Casino | 5 Points | 5 Points |
| Table Games | 5 Points | 5 Points |
| Sports Bet | 3 Points | 3 Points |
| Bingo | 8 Points | 8 Points |
Being a 399pet VIP is more than just bonuses — the entire experience is on another level
Every Monday, cashback on your previous week's net losses is automatically credited to your account. Rates start at 5% and go up to 40% at the Diamond tier.
Platinum and Diamond members get a dedicated personal account manager — for any questions, complaints, or special requests, just go straight to them.
VIP members enjoy significantly higher daily and monthly withdrawal limits compared to standard members. At the Diamond tier, there is no set cap.
Gold members and above can take part in invitation-only tournaments, where prize pools are significantly larger than regular tournaments.
Every year on your birthday, 399pet sends you a special bonus gift. The higher your tier, the bigger the reward.
Gold members and above receive a special reload bonus every month. The wagering requirements on this bonus are much lower than standard bonuses.
Reaching a VIP tier at 399pet is straightforward. No forms to fill out, no one to apply to — just play. The system automatically tracks your points and upgrades your tier when you qualify.
Your total wagers are counted for each calendar month. If you meet the requirements for the next tier by the end of the month, the new tier's benefits kick in from the first day of the following month. To maintain your tier, you need to meet the minimum wagering requirement every month.
One thing worth keeping in mind — your VIP tier is based solely on your wagering volume, not on wins or losses. So if you play regularly, you'll keep moving up. 399pet wants its regular players to earn real rewards.
A quick look at what each tier has to offer
| Benefits | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|
| Weekly Cashback | 5% | 10% | 20% | 30% | 40% |
| Fast Withdrawals | |||||
| Dedicated Manager | |||||
| Exclusive Tournaments | |||||
| Birthday Bonus | |||||
| Monthly Reload Bonus | |||||
| Custom Bonus Deals | |||||
| Unlimited Withdrawals |
The 399pet VIP Program is designed to reward more play, but we always want our members to gamble responsibly. Chasing points by betting beyond your budget is never a good idea. Enjoy your VIP perks — but always play within your means.
Remember, cashback and bonuses are extras — never treat them as a source of income. Gaming should be a form of entertainment. Use 399pet's responsible gaming tools to set your own deposit and session limits.
VIP members can also set deposit limits and session time limits.
If needed, take advantage of a temporary break or self-exclusion option.
Everything You Want to Know About the VIP Program